Property Owner Support
Knox Shipping Policy
PLEASE NOTE: All Knox product is built to order.
Therefore, standard processing time is 5-10 working days from receipt of order. Standard orders ship GROUND, which typically takes an additional 3-5 working days. RUSH service is available by selecting AIR shipment. (Next day AIR or 2nd-day AIR)
All air shipments are considered RUSH orders.
Typical RUSH orders ship within 48 hours.
Larger RUSH orders (5 or more products) may take more than 48 hours to build.
Unique department requirements may also result in order delays regardless of shipping preference. Please call Knox Customer Service at (800) 552-5669 x558 with any questions regarding your order.