COVID-19 Operational Status

The Knox Company Continues to Operate as an Essential Business

In response to the rapidly evolving COVID-19 guidelines, Knox is taking extra precautions for the health and safety of our customers and staff. We continue to operate as an essential business. For more details, click the button below.

View Operational Statement  

Important Note on Knox Order Deliveries

FedEx is currently experiencing delivery issues in certain areas due to reduced operating hours at businesses during the COVID-19 crisis. Prominently post one of the two formatted signs available from FedEx on the door(s) where your deliveries typically occur. The form can be accessed at:

Knox Will Call order pickup is not available at this time​.




During the COVID-19 pandemic, first responders must have rapid access into structures in a lockdown, closure or reduced business operations status. Residential/commercial buildings, warehouses, medical facilities, gated communities and other vital assets must ensure they’ve installed rapid access products with that important capability.

Businesses must also proactively protect fire sprinkler systems to reduce property damage, prevent theft and ensure firefighters have dependable access to water. Standpipe and FDC connections must be protected with Locking FDC Caps to prevent vandalism and costly repairs.

Knox provides essential products that ensure first responders have access during pandemic response efforts.


Watch How First Responders Gain Emergency Access



Contact our Customer Support team at:

800-552-5669 or